EFE Customer Service

Executive Financial Enterprises

Our comprehensive customer service and satisfaction program is continuously monitored by top-level management to ensure that our clients receive quick, informative, and courteous service from every member of the EFE staff. You will be offered a free consultation to review your current receivables program, and recommendations will be made regarding in-house procedures as well as collection services that will best suit your needs.

EFE is committed to increasing your cash flow while reducing your DSO and cost of collections. Our professional team will maintain the goodwill of your company in the process.

Executive Financial Enterprises can assist you in all areas of your receivables and debt recovery processes – from invoicing to customer service to collections and judgment execution, EFE has state of the art technology that is premier in the industry to help you achieve your goals. One of the principals of the company is an attorney, and our national litigation program is monitored to the highest standards. Executive Financial Enterprises is listed as “An agency to watch” by Faulkner and Grey Publications. EFE recently received the honor of the National Leadership Award by the Business Advisory Council.

→ Experienced Staff: Executive Financial Enterprises has one of the most experienced staffs in the industry. Every member of our staff is thoroughly trained by our legal experts. Consequently, all members of our staff are skilled negotiators who possess a thorough understanding of the laws governing the finance industry. EFE conducts ongoing training in all areas of receivable operations.

→ Specialized Departments: EFE’s staff is departmentalized according to industry type. We make sure to represent companies across all industries, including the healthcare, telecommunications, financial, manufacturing, publishing, and banking sectors. Be assured that you or your company will benefit from having a group of professionals dedicated to your business specialty.

→ Diplomacy & Superior Negotiating Strategies: All of Executive Financial Enterprises employees receive ongoing training in negotiating strategy. Our follow up and ability to accelerate your cash flow, all while maintaining the client relationship, is the finest in the industry. In today’s competitive business environment, you can rely on Executive Financial Enterprises to be a partner that fosters and assists you in growing your business.

Leadership

Mona Andrews: Founder, CEO

An experienced attorney who graduated from the University of Southern California, Mona Andrews founded Executive Financial Enterprises after being admitted to practice law in the Supreme Court of the State of California. While attending the University of Southern California, Mona earned honors as a lifelong member of the Law Honor Society and was also president of Pi Sigma Alpha Honor Society. Mona also is a member of the Golden Key Honor Society.

Anthony Andrews

A graduate of Villa Nova University, Anthony Andrews earned a Marketing and Economics degree. He was awarded the Distinguished Service Citation from the American Lawyer’s Quarterly for his service to the Credit Granting Sector and Business Community of the United States. He has membership in the Entrepreneur’s Organization,  the California Commercial Collection Association, The Association of Credit Professionals and the Business Advisory Council.